Shipping Policy
Effective Date: November 19, 2025
AMEVIA LLC is committed to delivering your stationery and office supplies quickly and securely. This Shipping Policy outlines our shipping methods, delivery times, and related information.
1. Shipping Locations
We currently ship to addresses in the United States and select international locations. Shipping availability and costs vary by destination.
Please note: We do not ship to P.O. boxes for certain products. We reserve the right to refuse shipment to any location at our discretion.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
- Processing time does not include shipping time
- Orders placed on weekends or holidays will be processed on the next business day
- You will receive an email confirmation once your order has shipped
- Custom or personalized orders may require additional processing time
3. Shipping Methods & Delivery Times
Standard Shipping
Delivery: 5-7 business days
Most cost-effective option for non-urgent orders
Express Shipping
Delivery: 2-3 business days
Faster delivery for time-sensitive orders
Overnight Shipping
Delivery: 1 business day
Next-day delivery for urgent orders (subject to availability)
Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or other unforeseen circumstances.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
- Order weight and dimensions
- Shipping destination
- Selected shipping method
Free Shipping: We offer free standard shipping on orders over $50 within the continental United States.
5. Order Tracking
Once your order ships, you will receive:
- Shipping confirmation email with tracking number
- Link to track your package online
- Estimated delivery date
Please allow 24 hours for tracking information to update after shipment.
6. International Shipping
International orders:
- May take 10-21 business days for delivery
- Are subject to customs fees, duties, and taxes (customer's responsibility)
- May experience delays at customs
- Cannot be tracked in some countries
We are not responsible for packages held or delayed by customs.
7. Lost or Damaged Shipments
If your package is lost or arrives damaged:
- Contact us immediately at [email protected]
- Provide your order number and tracking information
- Include photos if the package arrived damaged
- We will work with the carrier to resolve the issue
- Replacement or refund will be issued if the package cannot be recovered
8. Address Changes
Please ensure your shipping address is correct before completing your order. We cannot change addresses after an order has been shipped. If you need to update your address, contact us immediately at [email protected].
9. Contact Us
For shipping inquiries, please contact:
AMEVIA LLC
117 Lexington Street STE 100
Harrisonville, Missouri 64701, USA
Email: [email protected]
Phone: +221 78 868 32 87